462 Reviews Found
Business Response
Laura, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Very efficient prompt oil change service! Love my Buick Encore! I asked that my front passenger underseat storage drawer be reinstalled (put back under the seat so I can use) this was not done correctly so the drawer moves in and out easily. I love this hidden drawer feature about my Encore. I use it to store sun glasses, eye glasses, my wallet and other items.
John L.
PRAIRIE DU SAC
Business Response
John, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please get in touch with us at (608) 643-5813 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Mitch was pleasant to work with and answered all of our questions. He made us feel confident we were making the right choice.
Julie B.
PRAIRIE DU SAC
Business Response
Julie, we're happy you found our staff to be so supportive during your experience here at Kayser Chevrolet, INC.. Thank you again for choosing Kayser Chevrolet, INC. and we hope to see you again.
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Confirmed Service Customer
The staff in the service department of Kayser is very friendly and knowledgeable. I feel confident that they will take care of my car.
Laurie C.
SAUK CITY
Business Response
Laurie, we're glad to hear you found our staff was so knowledgeable and friendly! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
A week ahead of the appointment, I mentioned the in addition to the oil change, I'd like them to rotate the tires and investigate what I was starting to get cupping and vibration from the rear left side of the car. The team did the oil change and said they didn't want the left rear to go to the front. And that they have a promotion to buy 3 tires and get the forth for a dollar. But they chose not to try to figure out what the cause was for the vibration. Telling me they would look at it after they put on new tires. I'm a retired guy. On a fixed income. So throwing away tiers that could last me to the end of summer, isn't in my best interest. I took my vehicle to a garage and the associate said he had time to figure out the cause with out selling me 4 tires I don't need yet.
Gary P.
PRAIRIE DU SAC
Business Response
Gary, thank you for taking the time to leave us feedback about your experience with us. Here at Kayser Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (608) 643-5813 to discuss ways we can better serve you in the future.
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Confirmed Service Customer
On time, friendly, great service and I trust the mechanic
Peggy E.
ARENA
Business Response
Peggy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for choosing Kayser Chevrolet, INC. - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Mitch was very nice. It took almost two hours from the time I arrived at the dealership to pick up my new truck, till the time I left with it. In my opinion, that's about one hour too long. I became frustrated and left before my onstar was set up in the truck. It was onstar's fault. Not Mitch's.
Timothy P.
WAUNAKEE
Business Response
Timothy, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (608) 643-5813 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Questioning if the air conditioner was checked.
Carol A.
SPRING GREEN
Business Response
Carol, we really appreciate your feedback! We hope you have a great day!
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Business Response
Matthew, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
James, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Troy, we're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!
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Business Response
Dennis, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
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Business Response
Patricia, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Business Response
Valentine, we're glad to hear you found our staff was so friendly and helpful! We do hope we can be of assistance in the future. Take care!
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Business Response
John, your wonderful feedback and rating mean a lot to us. Thank you for choosing Kayser Chevrolet, INC. - Service and we hope to see you again.
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Business Response
Tammy, your satisfaction is important to us, so we want to sincerely thank you for choosing Kayser Chevrolet, INC. - Service and we hope to see you again soon!
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Confirmed Sales Customer
Great service and dedication from the Kaiser team. They truly go the extra mile to make sure everything is perfect. We look forward to our next vehicle purchase.
Robert A.
LA VALLE
Business Response
Robert, we're happy you found our staff to be so supportive during your experience here at Kayser Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Brent and the rest of the staff are totally excellent my truck purchase was super smooth!
James L.
POYNETTE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.